Privacy Policy
Ace Aroma values its customers and respects their privacy. This Privacy Policy discloses our practice with respect to the information collected from the users of this website. By using this website you agree to accept the terms of this Privacy Policy as well as the website's Terms of Use. If our Policy changes in the future, we will notify our customers and website users of any such changes by posting an updated Privacy Policy on our website. You are responsible for regularly reviewing this Policy and any changes thereto. This Privacy Policy extends to both users who visit the website but do not transact business on the website, as well as users who are registered on the website.
We may collect personal information from you when you save or otherwise provide your personal information to us, such as by setting up a user account and password, logging in as a registered user, searching for a product, making an order for a product, providing information in your account, interacting with us by phone, e-mail, or through our websites, mobile applications or otherwise or if you complete an entry form to participate in a contest, promotion or survey, whether online or at one of our retail stores. As a result of these actions, you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), credit card information, names of people to whom purchases have been shipped, including address and telephone numbers. We may also maintain a record of your product interests. When you visit our website, we may also gather certain information automatically and store it in log files. This information may include without limitation browser information, Internet Service Provider (ISP), operating system, Internet Protocol (IP) addresses or other device identifiers, location and date/time stamp.
Ace Aroma usually collects information in order to provide you with personalised service.
Ace Aroma may use your personal information to (i) process your order and to answer questions about the status of your order; (ii) send to you or to your friends, relatives or associates, products that you have ordered; (iii) maintain contact with you and provide you with ongoing personalized service; (iv) communicate with you (via e-mail, post or otherwise) and provide you with promotional materials and additional information regarding our products, services, surveys, contests, promotions and special offers; (v) help us learn more about your shopping preferences; and (vi) conduct marketing and performance research, to assist us in measuring our customer service, benchmarking our performance and to help us improve your shopping experiences and product offerings.Ace Aroma owns all the information collected via the website or applications installed on the website. We do not sell or rent your personal information to non-affiliated third parties.
Some of your information may be shared with and used by third parties who shall need to have access to information, such as courier companies, payment gateways, vendors etc. to enable them and BPPL to perform their duties and fulfill your order requirements. We reserve the right to disclose your personal information as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of BPPL.
Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist Ace Aroma to provide you with uninterrupted service. We do not use cookies to save personal information for outside uses. Most browsers are designed to accept cookies, but they can be easily modified to block cookies.